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|Blue / Silver|
I am a member of the armed services and drove a rental from out of state to purchase a car from Capital. My sales representative Itzak was, courteous, friendly, and professional. He worked with me every step of the way to ensure I was getting a fair price and went above and beyond by ensuring that the rental was dropped off the following day. I couldn't be more happy with the service this young man and his team at Capital provided. You can't go wrong at this place - or with using Itzak as your sales rep. Well done. Five STARS!
Just purchased my first Jeep today and Todd was amazing. No pressure whatsoever, he followed up perfectly and was so understanding through my indecisiveness. The finance room can be hectic, but Rodney and myself (as well as my husband) clicked from the beginning. He was so down to earth, easy going, and quick while. He helped us with all of our questions and concerns without hesitation. We have looked at quite a few dealerships, this one was by far our favorite (hence the purchase and review). I strongly recommend working with these two if you can.
Didn't discriminate for being female buying car alone, unlike other dealerships that wanted to know where my husband was! Great deal on Infiniti! No high pressure sales, answered questions, and was very patent. If anyone wants a great car buying experience, see Devin Herring.
Amazing Customer Service ! Joe V. was very knowledgeable and so helpful. I visited the service department 3 different times and he worked on my radio/navigation system. Finally we found it could NOT be fixed. He ordered the radio/nag and set up everything for me..I'm not real smart at the set ups and he fixed everything and never made me feel stupid. Service like this is remarkable. Thanks Joe for going the extra mile. That would be the reason I would go back to this location on future repairs and buying vehicles.
Available for transfer from another Capital Group Dealership in Durham, NC